Communication at Work
BELIEVE in YOURSELF and INVEST in YOUR FUTURE
| Designed for: |
Those who want to improve their written and verbal skills in a work environment |
| Prerequisites: |
Experience of using the Word program |
| Objectives: |
To teach individuals how to communicate effectively at work |
Benefits
- Be able to use written and verbal skills in order to communicate effectively at work
- The flexibility and value of a self-study course designed to enable you to work at your own pace
- A personalised workbook to use as a reference guide on completion of the course
- The opportunity to gain the widely recognised Pitman Training Certificate
Course Content
- Lesson One – Including: Sentence structure, subject and verb agreement, correct rules for the use of punctuation, common errors, including use of the apostrophe
- Lesson Two – Including: Communicating effectively on the telephone, procedures for taking and receiving messages, dealing with difficult telephone calls, interpreting body language, appropriate dress code, procedures when receiving visitors, different methods of remote conferencing
- Lesson Three – Including: Writing effective emails, advantages and disadvantages of email, netiquette and email principles, setting out a business email
Duration
Course Duration: 6 hours
Our Guarantee
Over 50,000 students per year take one of our courses. Our unique training system has been proven to work with over 98% who complete achieving a pass.
To show how confident we are in our product we guarantee:
- To give you a no quibble, full refund should you not be 100% happy following your 1st session.
- To allow you to re-sit the training and exam at no additional cost, should you not pass 1st time.
- To allow you to come back at anytime after you’ve completed the course for a free refresher. We understand that you frequently may learn a skill that you then find you don’t use for a while.
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