Those who wish to learn how to provide exceptional customer care
to improve sales and productivity in an instructor-led environment.
Prerequisites:
None
Objectives:
To be more aware of who your customers are and what they really
want so that you can handle different situations and provide
exceptional customer care.
Benefits
Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied and the knowledge consolidated.
The opportunity to gain the widely recognised Pitman Training Certificate.
