Microsoft Office Outlook 2003

BELIEVE in YOURSELF and INVEST in YOUR FUTURE

Benefits

• Learn how to use this popular email, calendar and management program to Microsoft Office Specialist level

• Be working towards the OCR Level 2 CLAiT Plus Certificate or Diploma

• The flexibility and value of a self-study course designed to enable you to work at your own pace

• A personalised workbook to use as a reference guide on completion of the course

• The opportunity to gain the widely recognised Pitman Training Certificate

Course Content

• Lesson One – Including: Loading Outlook 2003 and becoming familiar with the opening screen, changing the navigation pane, switching to auto preview, changing the position of the reading pane, altering the message view, deleting a message, viewing the Inbox, calendar, contacts and tasks, using notes and the folder list, closing the Outlook 2003 program

• Lesson Two – Including: Creating and replying to e-mail messages, adding signatures, applying send options to messages, attaching a file to a message, attaching an item to a message, opening an attachment, finding a message, flagging  messages, search folders, using pre-defined stationery

• Lesson Three – Including: Creating a new contact, adding a picture to a contact, creating a category for a contact, deleting a contact, sharing contact details, changing the view of contacts, printing contacts information, creating a distribution list, using Find to locate a contact

• Lesson Four – Including: Creating, amending and deleting appointments, assigning a contact to an item, inviting attendees, creating recurring appointments and multi day events, customising calendar settings, printing calendars, planning meetings, inviting attendees, deleting attendees, cancelling a meeting

• Lesson Five – Including: Creating and assigning a task to a category, marking a task as completed, editing the task list, deleting a task, assigning tasks to others, accepting or declining tasks, sending status reports, viewing the task pad, placing a task onto the calendar, creating notes and assigning to a category, linking notes to a contact, editing, deleting and changing the colour of notes

• Lesson Six – Including: Create folders to manage your email messages, moving messages into folders, colouring messages, using the rules wizard, creating filters, clearing filters

• Lesson Seven – Including: Customising toolbars and menus, restoring deleted items, permanently deleting items, saving messages in other formats, archiving, creating a personal folders file (.pst), exporting Outlook data, specifying advanced email options

Duration

Our Guarantee

Over 50,000 students per year take one of our courses.  Our unique training system has been proven to work with over 98% who complete achieving a pass.

To show how confident we are in our product we guarantee: 

1. To give you a no quibble, full refund should you not be 100% happy following your 1st session.

1. To allow you to re-sit the training and exam at no additional cost, should you not pass 1st time.

1. To allow you to come back at anytime after you’ve completed the course for a free refresher.  We understand that you frequently may learn a skill that you then find you don’t use for a while.