Receptionist Diploma

BELIEVE in YOURSELF and INVEST in YOUR FUTURE

Designed for:  

Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.

Objectives:

To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.

 

Benefits:

  • Equip you to start a new career
  • The flexibility and value of a self-study course designed to enable you to work at your own pace
  • Personalised workbooks to use as a reference guide on completion of your training
  • The opportunity to gain a Pitman Training Diploma that is recognised nationally and internationally by employers

Course Content:

Core Subjects

 

  • Typaz – The ability to touch type at high speed and accuracy. Outcomes will vary dependent on the application of the individual, but words per minute of between around 20 to 40 words (and beyond) are achievable. Learners achieving 20 wpm will receive the BCS Level 2 Bronze Award.
  • Business Document Production – Develop skills and understanding of routine and complex business documents.
  • Communication at Work – Learn how to communicate effectively in the workplace using verbal and non-verbal communication.  Understand the principles and structure of written communication.
  • Microsoft Word – Learn word processing skills to a good business standard.
  • Microsoft Outlook – Learn how to share, manage and schedule information electronically.
  • Professional Receptionist – Seminar.

 

Recommended Electives – choose one

  • Audio Transcription
  • Microsoft Word Expert
  • Telephone Techniques - Seminar
  • Microsoft Excel 2003

Course Duration:

Guideline Learning Time:  

4 weeks full-time* (110 hours flexi study)

* based on  20-30 hours a  week         

                     

Our Guarantee:

Over 50,000 students per year take one of our courses.  Our unique training system has been proven to work with over 98% who complete achieving a pass.

To show how confident we are in our product we guarantee: 

  1. To give you a no quibble, full refund should you not be 100% happy following your 1st session.
  2. To allow you to re-sit the training and exam at no additional cost, should you not pass 1st time.
  3. To allow you to come back at anytime after you’ve completed the course for a free refresher.  We understand that you frequently may learn a skill that you then find you don’t use for a while.

 

 
 

£15,00-£17,000

Receptionist

Admin Assistant

Junior Secretary

 
 

 
 


I have enjoyed coming into the centre to work through my diploma. The Audio and textbooks make it very easy to follow, for me the flexibility of being able to choose my hours was a real bonus. Overall, I am very pleased with my new Qualification.

I now very confident in the most important areas of computing for a receptionist and i feel the final seminar will be a good way of linking all of the areas learnt together.

This course is a great introduction to General IT knowledge and is very easy to follow with the audio training. 

  

Sarah Vivian

Receptionist Diploma

 
 

 

     
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