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Supervisory Skills Seminar
BELIEVE in YOURSELF and INVEST in YOUR FUTURE
| Designed for: |
Supervisors or managers who are newly appointed or who have had no formal training. |
| Prerequisites: |
None |
| Objectives: |
To establish or enhance your credibility as a supervisor. To get the results you know your team are capable of. |
Benefits
- Increased work effectiveness for individuals through better understanding of how to perform as a manager or supervisor in the workplace
- Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace
- The opportunity to gain a widely recognised Pitman Training Certificate
Course Content
- Learning to listen properly
- How to delegate and understanding effective delegation techniques
- An introduction to induction and the training of new staff
- Getting the results you know your team are capable of
- Dealing with negative attitudes
- To build a positive environment
- Understanding and developing leadership skills
- How to give and take criticism
Duration
Course Duration: 1 day
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